Terms :Conditions: Returns All orders placed on Royal Head Wraps website are final. By purchasing from this website, you agree to the terms and conditions stated. In the interest of hygiene and for your protection we do not accept returns of any hair wraps, hair accessories and handmade items. These items non-returnable & non-exchangeable. If there is something wrong with your order, please let us know as soon as possible via the contact page with your order number in the subject box. Defective items will receive store credit and/or be promptly replaced. In the event that your previously purchased item is sold out or out of stock, Royal Head Wraps will happily consider a refund. REROUTED ORDERS Packages are rerouted back to Royal Head Wraps for reasons including but not limited to: an insufficient/incorrect address or failure to pick up your package from the post office within a reasonable time frame after home delivery was attempted. *PLEASE NOTE that we do not input addresses ourselves. The address you enter during checkout is the address that prints out on the shipping label. Therefore, please ensure that all addresses are correct, as orders are printed as directed by the customer and CAN NOT BE CHANGED after the order is placed. If your package is returned to us, once we receive it, we will contact you via the email address submitted during checkout to notify you that we have received your package. The customer is responsible for the cost of shipping it again. Please confirm your address at this time. If you opt to not pay to have your order shipped again, there will be no refund for the initial order. Starting from the date of our email, you will have THIRTY days to respond, provide a valid address and pay for shipping. After the thirty day period, we are no longer responsible for order fulfillment and there will be no refunds.